Refund policy

Faulty, Damaged or Incorrect Items

We take great pride in the quality of every Huey Chewy product. If your order arrives faulty, damaged, or you have received the wrong item, we'll make it right.

This includes:

• Incorrect item or size received.
• Printing defects or manufacturing faults.
• Damage that occurred during transit.

Please contact us within 14 days of receiving your order at hello@hueychewy.com, including your order number and clear photos of the issue. We'll review your claim promptly and, where appropriate, arrange a replacement or issue a refund.

As every Huey Chewy product is made to order especially for you, we are unable to accept returns or exchanges for change of mind, incorrect size selection, or preference of colour. We encourage you to check our size guide carefully before placing your order.

Thank you